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| WE PROUDLY ACCEPT |
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| Frequently Asked Questions |
Kingsley Azuka...I recently
used your cargo service from the
US to Nigeria. Just thought I
should commend you and your
organisation on the quality of your
service and the courtsey your staff
extend to the clients. Basically a
business with the kind of customer
attention and service you have
exhibited already has huge equity
in the eyes of her clients and can
only be on the path of success.
Aside from the US do you freight
from......Read More
Bosede Emeka Odiah...Kindly
confirm if my shipment has left
the US and when it's likely to get
here. I am really happy i found
you guys. Shipping from the US
has been a nightmare. I hope you
guys don't let the "nigerian factor"
mar your business. I can assure
you that you will get more
business when people get to hear
about how fast and organized you
guys are......Read More
More Satisfied Customers
used your cargo service from the
US to Nigeria. Just thought I
should commend you and your
organisation on the quality of your
service and the courtsey your staff
extend to the clients. Basically a
business with the kind of customer
attention and service you have
exhibited already has huge equity
in the eyes of her clients and can
only be on the path of success.
Aside from the US do you freight
from......Read More
Bosede Emeka Odiah...Kindly
confirm if my shipment has left
the US and when it's likely to get
here. I am really happy i found
you guys. Shipping from the US
has been a nightmare. I hope you
guys don't let the "nigerian factor"
mar your business. I can assure
you that you will get more
business when people get to hear
about how fast and organized you
guys are......Read More
More Satisfied Customers
ShopFromAmerica Nig. Ltd
A Nigerian company that has
signed an agreement with one of
Nigerias major banks to help in the
procurement of goods and services
from America.....Read More
ShopFromAmerica.com
A US based online shopping mall
with over 5000 products shipped
worldwide and mainly to Nigeria.
American AirSea Cargo is the sole
shipper of their products to Nigeria.
....Read More
Coming Soon.... American
AirSea Cargo is coming to Accra,
Ghana...Learn More
Want to be a shipping Partner.
Click Here For Details
A Nigerian company that has
signed an agreement with one of
Nigerias major banks to help in the
procurement of goods and services
from America.....Read More
ShopFromAmerica.com
A US based online shopping mall
with over 5000 products shipped
worldwide and mainly to Nigeria.
American AirSea Cargo is the sole
shipper of their products to Nigeria.
....Read More
Coming Soon.... American
AirSea Cargo is coming to Accra,
Ghana...Learn More
Want to be a shipping Partner.
Click Here For Details
What are your shipping rates
Our rates are the cheapest in the country and varies depending on the amount and frequency of your shipment.
All the same you will save 75% or more compared to shipping with Fedex/UPS/DHL. For exact quote, please
contact us at sales@americanairseacargo.com with exact details of shipment (weight and item been shipped) to
get a quote within 24 hours. With over 1,000 people who have used and trust our service, you cant be wrong.
Check us out at www.facebook.com/americanairseacargo to see what customers are saying.
How do l pay for shipments
We make it easy to pay either in the US or in Nigeria with various flexible options:
Paying In US: If paying in the US, you can pay in a variety of ways
a) By cash in our office
b) By check in our office
c) By credit/debit card in our office.
d) By online payment through PayPal.
e) By paying into our Chase Bank Account anywhere in the US.
Paying in Nigeria: We offer various options to pay into our partners account in Nigeria
a) By paying into our Account in any Oceanic bank
NOTE: Unfortunately we do not accept cash payments in Nigeria for now, but have an Oceanic bank in the same
complex that makes it easy to pay within 5 minutes of coming to our office to pick up your goods.
What exchange rate is used to pay in Nigeria
Nigerian exchange rates fluctuate under normal conditions on a daily basis at about 1% to 3%. For local payments
in =N= (naira) we mark up the exchange rate by 2%, about =N=2 above the official exchange rate. This help to
cater for exchange rate fluctuations and to take care of fees required to remit payments to our US office. You can
also pay the exact amount in dollars to any of our Dom ($) accounts in either Oceanic or Zenith banks. A customer
service agent will provide you the account details if you need to pay with this method.
Can you deliver to my home or office in Nigeria
Yes we offer home/office delivery in Lagos, Port Harcourt and Abuja and the 36 state capitals.
Lagos: You have the choice of picking it from our Ikeja office for free, or for a charge we can deliver it to your
home or office, anywhere in Lagos. Different zones have slightly different costs to cater for traffic congestion in
different areas. Also the size of your shipment may slightly affect how much it costs to deliver to you. Delivery
charges within Lagos ranges from $20 (=N=3,000) to $40 (=N=6,000).
Port Harcourt / Abuja: You can pick up from the airport with a tag number that will be communicated to you by our
office in Nigeria or have it delivered to you right at your home/office. The size of your shipment may slightly affect
how much it costs to deliver to you.
Other Areas: We can dispatch cargo to any of the 36 state capitals using the services of other 3rd party logistics
provider. So even if you are shipping to Zamfara or Sokoto or Uyo, you can pay once here in Houston and we will
dispatch to any of the 36 state capitals in Nigeria. No extra charge to be paid on arrival in Nigeria. Shipments to
other state capitals take about 1 to 3 days from the date of leaving Lagos to arrive at the recipients address. Note
that shipments to these regions will be delivered directly to the recipient.
Who does the clearing in Nigeria.
We do all the clearing and all the running around to the ports etc. All you do is wait for a call or text message to
come and pick up your shipment, and that’s it. If it’s been paid for in the US, you simply show an ID and in 5
minutes you walk out with your cargo.
When does my shipment get to Nigeria
We normally ship out on Saturdays to arrive on Wednesday in Lagos and be ready for pick up in our office on
Thursday or Friday. This schedule can however be affected by public holidays or industrial actions in Nigeria.
Other reasons for delays may be due to congestion that occurs with our cargo airlines during festive seasons. We
normally experience slight delays prior to Christmas (November ending to last week before Christmas as shops
worldwide try to stock up for the Christmas shopping). Apart from this, delivery dropped off before Friday will be in
Nigeria and ready to pick up the next Thursday/Friday. At times we also ship out on Wednesday to arrive in
Nigeria on Monday, but our normal schedule is Saturday ship outs.
When can l drop off my shipment in your office
Our office in Houston (Stafford) is open Mondays to Fridays from 9am till 5pm. However we offer late drop off on
Tuesdays and Fridays and close by 7pm on these two days. We also offer Saturday drop offs from 12pm till 3pm,
so that those who can’t drop off on weekdays can drop off on Saturdays.
What documents are needed to make a shipment
We always need receipts/invoice for the items you want to ship. This is required by the US customs to ensure
items been shipped were paid for legitimately. This is an absolute must for all shipments of Computers.
Can l ship with you if l am not based in Houston
Yes you can, and in fact 100’s of customers all over the US are using this method. They simply forward to us,
using USPS (United States Postal Service), Fedex, UPS or any other courier company of their choice. Prior to
dispatching items to us, please contact us at sales@americanairseacargo.com to determine the exact
requirements and the forms to fill. NOTE: In this case valid receipts MUST accompany your shipment and
depending on the value we may verify that payments were legitimately made to the company concerned.
Can l store items in your warehouse
Yes. We have a warehouse big enough to accommodate any size of customer cargo and can be stored for a
limited time if you are waiting to deliver more items and to have it all shipped at once. Storage charges may apply.
Can I get discounts on my shipments
Yes you can, and we offer various categories of discounts depending on two things
a) The amount of your shipment. Discount start from 150 pounds (70kg) or more
b) For regular customers who ship with us at least once every month.
Please contact us at sales@americanairseacargo.com or come in to our office if you meet any of the categories
above for price reduction.
How do l package my shipments
You don’t need to worry too much about packaging, as we have employees and tools to professionally package
your shipment to ensure your goods are delivered to its destination safely. We stock small cartons, large cartons,
packing tape, packing foam, fasteners, shrink wrappers, bubble wraps and various labels, all designed to package
your items professionally to its destination.
Do l need to crate my items
You only need to crate your items if they are very fragile and can easily be damaged during normal movement
with cargo handling equipments e.g fork lifts. You may also need to crate them if they are of very high value to
ensure maximum protection during shipment. Very large shipments may also need to be crated so that all of the
customers cargo ships as a single unit.
We build the crates in our warehouse and do not charge you extra for that. We only charge the cost of the
material required to build it. Charges for crating can range from as low as $50 for small crates to higher values
depending on the size of the shipment.
How do l track my shipment
After making a booking or dropping off a package, your receipt will contain a number called the air way bill
number. This is the number used to identify the specific package where your item is. Go to http://www.
americanairseacargo.com/Tracking.html or simply go to http://www.americanairseacargo.com and click on
tracking. Select the specific airline provided to you and enter the air way bill number to track your package.
What other countries do you ship to
We are a cargo company licensed by the United States Transportation and Security Administration and as such
can ship cargo to virtually any country in the world. For specific rates and details of our service to other locations
please send an email to sales@americanairseacargo.com
I am forwarding My shipment to you, How do l know the shipping cost before l send it.
Our shipping cost is straight forward to calculate. Simply multiply the weight of your package by the rate/pound or
rate/kg given on our shipping rate page. Be sure you are measuring in the right unit. Hence 10 pounds weigh t of
shipment to Lagos will cost 10x3.99, or $39.9, and 10kg (22 pounds) will cost 10x8.79 or $87.9, or 22x3.99 or the
same $87.9 (if calculating in pounds). Note that when the size of your shipment is very large compared to its
weight, the calculations used by our partner cargo airlines will be based on the volume weight. However more than
85% of all shipments are based on the actual weight.
What is Volume Weight
When the size of a shipment is very large compared to its weight, calculation of the shipping weight will be based
on the volume occupied by the item. This is calculated by dividing the volume (in inches cube) of your package by
166 to get the volume weight in pounds. A 200kg weight of cotton woll for example may occupy a whole cargo
plane, but the payment has to be made for the space occupied by this shipment, and that is the concept of
volume weight. To know what your actual shipping weight will be, compare the actual and the volume weight, and
which ever is greater is the shipping weight that will be used to determine your shipping cost.
What is Hazmat
Hazmat is an abbreviation for hazardous materials, and refers to any item or agent (biological, chemical, physical)
which has the potential to cause harm to humans, animals, or the environment, either by itself or through
interaction with other factors. For airfreight, the most encountered hazardous materials we experience in travel to
our main hub Lagos is perfumes and most items containing alcohols. Because of the special packaging and extra
documentation required for Hazmat, it is charged at a slightly higher rate than normal cargo. Please contact
sales@americanairseacargo.com for updated costs to ship hazmats.
Our rates are the cheapest in the country and varies depending on the amount and frequency of your shipment.
All the same you will save 75% or more compared to shipping with Fedex/UPS/DHL. For exact quote, please
contact us at sales@americanairseacargo.com with exact details of shipment (weight and item been shipped) to
get a quote within 24 hours. With over 1,000 people who have used and trust our service, you cant be wrong.
Check us out at www.facebook.com/americanairseacargo to see what customers are saying.
How do l pay for shipments
We make it easy to pay either in the US or in Nigeria with various flexible options:
Paying In US: If paying in the US, you can pay in a variety of ways
a) By cash in our office
b) By check in our office
c) By credit/debit card in our office.
d) By online payment through PayPal.
e) By paying into our Chase Bank Account anywhere in the US.
Paying in Nigeria: We offer various options to pay into our partners account in Nigeria
a) By paying into our Account in any Oceanic bank
NOTE: Unfortunately we do not accept cash payments in Nigeria for now, but have an Oceanic bank in the same
complex that makes it easy to pay within 5 minutes of coming to our office to pick up your goods.
What exchange rate is used to pay in Nigeria
Nigerian exchange rates fluctuate under normal conditions on a daily basis at about 1% to 3%. For local payments
in =N= (naira) we mark up the exchange rate by 2%, about =N=2 above the official exchange rate. This help to
cater for exchange rate fluctuations and to take care of fees required to remit payments to our US office. You can
also pay the exact amount in dollars to any of our Dom ($) accounts in either Oceanic or Zenith banks. A customer
service agent will provide you the account details if you need to pay with this method.
Can you deliver to my home or office in Nigeria
Yes we offer home/office delivery in Lagos, Port Harcourt and Abuja and the 36 state capitals.
Lagos: You have the choice of picking it from our Ikeja office for free, or for a charge we can deliver it to your
home or office, anywhere in Lagos. Different zones have slightly different costs to cater for traffic congestion in
different areas. Also the size of your shipment may slightly affect how much it costs to deliver to you. Delivery
charges within Lagos ranges from $20 (=N=3,000) to $40 (=N=6,000).
Port Harcourt / Abuja: You can pick up from the airport with a tag number that will be communicated to you by our
office in Nigeria or have it delivered to you right at your home/office. The size of your shipment may slightly affect
how much it costs to deliver to you.
Other Areas: We can dispatch cargo to any of the 36 state capitals using the services of other 3rd party logistics
provider. So even if you are shipping to Zamfara or Sokoto or Uyo, you can pay once here in Houston and we will
dispatch to any of the 36 state capitals in Nigeria. No extra charge to be paid on arrival in Nigeria. Shipments to
other state capitals take about 1 to 3 days from the date of leaving Lagos to arrive at the recipients address. Note
that shipments to these regions will be delivered directly to the recipient.
Who does the clearing in Nigeria.
We do all the clearing and all the running around to the ports etc. All you do is wait for a call or text message to
come and pick up your shipment, and that’s it. If it’s been paid for in the US, you simply show an ID and in 5
minutes you walk out with your cargo.
When does my shipment get to Nigeria
We normally ship out on Saturdays to arrive on Wednesday in Lagos and be ready for pick up in our office on
Thursday or Friday. This schedule can however be affected by public holidays or industrial actions in Nigeria.
Other reasons for delays may be due to congestion that occurs with our cargo airlines during festive seasons. We
normally experience slight delays prior to Christmas (November ending to last week before Christmas as shops
worldwide try to stock up for the Christmas shopping). Apart from this, delivery dropped off before Friday will be in
Nigeria and ready to pick up the next Thursday/Friday. At times we also ship out on Wednesday to arrive in
Nigeria on Monday, but our normal schedule is Saturday ship outs.
When can l drop off my shipment in your office
Our office in Houston (Stafford) is open Mondays to Fridays from 9am till 5pm. However we offer late drop off on
Tuesdays and Fridays and close by 7pm on these two days. We also offer Saturday drop offs from 12pm till 3pm,
so that those who can’t drop off on weekdays can drop off on Saturdays.
What documents are needed to make a shipment
We always need receipts/invoice for the items you want to ship. This is required by the US customs to ensure
items been shipped were paid for legitimately. This is an absolute must for all shipments of Computers.
Can l ship with you if l am not based in Houston
Yes you can, and in fact 100’s of customers all over the US are using this method. They simply forward to us,
using USPS (United States Postal Service), Fedex, UPS or any other courier company of their choice. Prior to
dispatching items to us, please contact us at sales@americanairseacargo.com to determine the exact
requirements and the forms to fill. NOTE: In this case valid receipts MUST accompany your shipment and
depending on the value we may verify that payments were legitimately made to the company concerned.
Can l store items in your warehouse
Yes. We have a warehouse big enough to accommodate any size of customer cargo and can be stored for a
limited time if you are waiting to deliver more items and to have it all shipped at once. Storage charges may apply.
Can I get discounts on my shipments
Yes you can, and we offer various categories of discounts depending on two things
a) The amount of your shipment. Discount start from 150 pounds (70kg) or more
b) For regular customers who ship with us at least once every month.
Please contact us at sales@americanairseacargo.com or come in to our office if you meet any of the categories
above for price reduction.
How do l package my shipments
You don’t need to worry too much about packaging, as we have employees and tools to professionally package
your shipment to ensure your goods are delivered to its destination safely. We stock small cartons, large cartons,
packing tape, packing foam, fasteners, shrink wrappers, bubble wraps and various labels, all designed to package
your items professionally to its destination.
Do l need to crate my items
You only need to crate your items if they are very fragile and can easily be damaged during normal movement
with cargo handling equipments e.g fork lifts. You may also need to crate them if they are of very high value to
ensure maximum protection during shipment. Very large shipments may also need to be crated so that all of the
customers cargo ships as a single unit.
We build the crates in our warehouse and do not charge you extra for that. We only charge the cost of the
material required to build it. Charges for crating can range from as low as $50 for small crates to higher values
depending on the size of the shipment.
How do l track my shipment
After making a booking or dropping off a package, your receipt will contain a number called the air way bill
number. This is the number used to identify the specific package where your item is. Go to http://www.
americanairseacargo.com/Tracking.html or simply go to http://www.americanairseacargo.com and click on
tracking. Select the specific airline provided to you and enter the air way bill number to track your package.
What other countries do you ship to
We are a cargo company licensed by the United States Transportation and Security Administration and as such
can ship cargo to virtually any country in the world. For specific rates and details of our service to other locations
please send an email to sales@americanairseacargo.com
I am forwarding My shipment to you, How do l know the shipping cost before l send it.
Our shipping cost is straight forward to calculate. Simply multiply the weight of your package by the rate/pound or
rate/kg given on our shipping rate page. Be sure you are measuring in the right unit. Hence 10 pounds weigh t of
shipment to Lagos will cost 10x3.99, or $39.9, and 10kg (22 pounds) will cost 10x8.79 or $87.9, or 22x3.99 or the
same $87.9 (if calculating in pounds). Note that when the size of your shipment is very large compared to its
weight, the calculations used by our partner cargo airlines will be based on the volume weight. However more than
85% of all shipments are based on the actual weight.
What is Volume Weight
When the size of a shipment is very large compared to its weight, calculation of the shipping weight will be based
on the volume occupied by the item. This is calculated by dividing the volume (in inches cube) of your package by
166 to get the volume weight in pounds. A 200kg weight of cotton woll for example may occupy a whole cargo
plane, but the payment has to be made for the space occupied by this shipment, and that is the concept of
volume weight. To know what your actual shipping weight will be, compare the actual and the volume weight, and
which ever is greater is the shipping weight that will be used to determine your shipping cost.
What is Hazmat
Hazmat is an abbreviation for hazardous materials, and refers to any item or agent (biological, chemical, physical)
which has the potential to cause harm to humans, animals, or the environment, either by itself or through
interaction with other factors. For airfreight, the most encountered hazardous materials we experience in travel to
our main hub Lagos is perfumes and most items containing alcohols. Because of the special packaging and extra
documentation required for Hazmat, it is charged at a slightly higher rate than normal cargo. Please contact
sales@americanairseacargo.com for updated costs to ship hazmats.
Home About Us Contact Us Frequently Asked Questions Track Your Shipment Procurement Terms & Condition
| 1- 888 315 9027 |
| 1- 888 315 9027 |
US Export Procedure
American AirSea Cargo has
always provided all our
customers with information
needed for them to abide by all
US export regulations...more
All New Website - Coming Dec
Coming mid December 2010,
American AirSea Cargo will be
releasing a brand new...more
New Local Distribution
Working with the most reliable
Red Star Express, we will now
provide more efficient ...more
American AirSea Cargo has
always provided all our
customers with information
needed for them to abide by all
US export regulations...more
All New Website - Coming Dec
Coming mid December 2010,
American AirSea Cargo will be
releasing a brand new...more
New Local Distribution
Working with the most reliable
Red Star Express, we will now
provide more efficient ...more